Private Policy
Key details
This privacy policy describes how Not Fur Long Ltd protects and makes use of the information you give the company.
If you are asked to provide information it will only be used in the ways described in this privacy policy.
This policy is updated from time to time. The latest version is published on this page.
This privacy policy was updated on: 26th May 2018
If you have any questions about this policy, please email hello@notfurlong.uk or write to: us at Essex Place, Finings Road, Lane End HP14 3EY.
Introduction
We gather and use certain information about individuals in order to provide a service and to contact customers by telephone and email.
What data we gather
We may collect the following information:
- Name
- Contact information including email address
- Demographic information, such as address & postcode
- Other information relevant to client enquiries such as details about their dog
How we use this data
Collecting this data helps us understand what you are looking from the company, enabling us to deliver the correct service.
Specifically, we may use data:
- For our own internal records.
- To improve the products and services we provide.
- To contact you in response to a specific enquiry.
- To contact you in the future regarding appointments or collection of your dog.
Controlling information about you
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored in line with the new Data Protection Act (GDPR).
All records and data for non-returning customers data will be deleted after 3 years.
Security
We will always hold your information securely in a password restricted database.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the new Data Protection Act.
Links from our website
Our website may contain links to other websites.
Please note that we have no control of websites outside the www.notfurlong.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.